TERMS AND CONDITIONS

A 1.5% SERVICE CHARGE WILL BE IMPOSED ON ALL PAST DUE BALANCES. 

UNIT PRICES ARE BASED UPON SELLING PRICES IN EFFECT AT TIME OF SHIPMENT NOT AT DATE OF YOUR ORDER. 

NO PARTS MAY BE RETURNED WITHOUT PERMISSION FROM SONSRAY MACHINERY LLC. AND IN NO CASE WILL ANY RETURNED PARTS BE ACCEPTED IF RETURN DATE IS IN EXCESS OF 10 DAYS FROM PURCHASE DATE. ALL PARTS ARE SUBJECT TO 15% RESTOCKING CHARGE. PARTS WHICH ARE NON-RETURNABLE TO THE FACTORY ARE NON-RETURNABLE TO SONSRAY MACHINERY LLC. IT IS THE RESPONSIBILITY OF THE PURCHASER TO NOTIFY SONSRAY MACHINERY LLC. IN WRITING OF ANY DAMAGES OR DEFECTIVE MERCHANDISE WITHIN 10 DAYS OF DELIVERY OR PICKUP. IF NOTIFICATION IS NOT RECEIVED IN WRITING WITHIN 10 DAYS OF DELIVERY, SONSRAY MACHINERY LLC. SHALL NOT BE HELD LIABLE FOR ANY CLAIMS. 

IN THE EVENT ANY LEGAL PROCEEDING IS COMMENCED FOR THE PURPOSE OF INTERPRETING OR ENFORCING ANY PROVISION OF THIS INVOICE OR TO COLLECT ANY INDEBTEDNESS EVIDENCED HEREBY, THE PREVAILING PARTY IN SUCH PROCEEDING SHALL BE ENTITLED TO RECOVER REASONABLE ATTORNEY FEES IN THE PROCEEDING, OR ANY APPEAL THEREOF, TO BE SET BY THE COURT WITHOUT THE NECESSITY OF HEARING TESTIMONY OR RECEIVING EVIDENCE, IN ADDITION TO THE COSTS AND DISBURSEMENTS ALLOWED BY LAW. SUCH SUM SHALL INCLUDE AN AMOUNT ESTIMATED BY THE COURT AS THE REASONABLE COSTS AND FEES TO BE INCURRED BY THE PREVAILING PARTY IN COLLECTING ANY MONETARY JUDGEMENT OR AWARD OR OTHERWISE ENFORCING ANY ORDER, JUDGEMENT OR DECREE ENTERED IN SUCH SUIT OR ACTION. IN ADDITION, IN THE EVENT OF NON-PAYMENT BY THE CUSTOMER, THE CUSTOMER AGREES TO PAY ALL REASONABLE ATTORNEY FEES AND LEGAL EXPENSES INCURRED BY SONSRAY MACHINERY LLC. IN COLLECTING ANY SUCH SUMS DUE HEREUNDER EVEN THOUGH NO LITIGATION IS FILED. 

ANY DISPUTE IN REGARDS TO PARTS OR SERVICE MUST BE SUBMITTED IN WRITING TO SONSRAY MACHINERY LLC. WITHIN 30 DAYS. ALL PORTION OF ACCOUNT NOT IN DISPUTE MUST BE PAID BEFORE DISPUTED ITEMS ARE ADDRESSED. 

SONSRAY WARRANTY: CASE AND NON-CASE PRODUCT WORKMANSHIP ONLY, IS COVERED BY A 90 DAY WARRANTY AS LONG AS THE OEM PARTS WERE BOUGHT AT OUR DEALERSHIP. IF CASE PARTS USED HAVE LONGER WARRANTY THEN WORKMANSHIP LABOR WARRANTY FOLLOWS THE SAME COVERAGE LENGTH. IF NON-CASE PARTS USED HAVE LONGER WARRANTY THEN WORKMANSHIP WILL FOLLOW SAME WARRANTY COVERAGE LENGTH. WORKMANSHIP WARRANTY ONLY APPLIES TO THE RECOMMENDED SOLUTION BY THE SONSRAY SHOP. WORKMANSHIP WARRANTY COVERAGE WILL BE VOIDED IF THE ORIGINAL WORK ORDER INVOICE BALANCE HAS NOT BEEN PAID IN FULL.